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Reset your passwords
2 years ago
| Surprise Me

 

What Alice said is true.
Reset your passwords from the email Care2 support sent to your email liinked to Care2.









 

 

We recently discovered that Care2 servers were attacked, resulting in a security breach. To protect Care2 members we have reset access to all Care2 accounts...  You have just been automatically emailed a new password which will enable you to access your new account as normal..  (see the full message in my screenshot)


Care2 logon - security problem.PNG

 

Hello Everyone!

 

I have set up an email address at care2support@care2.com for any long-time members that may not have access to their old email accounts.  I will check that periodically throughout the day, so hang in there if you are awaiting a reply and please do pass that on to any of our old friends, because I know we have some that have been here for 7, 8, even 11 years...We don't want them to lose access!

 

Also, a HUGE thank you to Zen for assisting with this and getting this message posted up in some groups.  Please be kind to her as she will not have access to reset passwords and will not be able to do that for you.  I will be going through Help Requests and checking care2support@care2.com to help out those that need it.

 

In the meantime, please rest your password and to be safe, reset any passwords on your alternate email addresses that are linked to the site.  I know many people use the same password for all of the accounts...it's convenient, but also not the safest!!

 

I'll check back in and please "bump" this up or feel free to repost the top portion of this message in your groups until we get everyone reset and back on track.

 

Thanks everyone!!!

 

http://www.care2.com/c2c/groups/disc.html?gpp=187&pst=1627956



This post was modified from its original form on 28 Dec, 7:27
2 years ago

I'm confused.  Is this just for c2 email or our general c2 account?  If they have reset the passwords, why am I still logged in with my old one?

 

 

2 years ago

(I don't use c2 email)

2 years ago

It's for the account. It looks like if you stay logged in all the time it doesn't re-set, but if you log out you will have to use the new password that was issued.  Did you get an e-mail, Katii ?

 

 

2 years ago

YeahI got the mail.  I never log out, so that's it

 

I'll go do it now though.  Thanks, Vic

 

 

I never log out too
2 years ago

where is my old login data folks?

If I log out, I cannot log in to my account then.

 

 

 

where ?

 

 

                                         where ?

 

 

                                                                                where ?

from F&S
2 years ago

I have set up an email address at care2support@care2.com for any long-time members that may not have access to their old email accounts.  I will check that periodically throughout the day, so hang in there if you are awaiting a reply and please do pass that on to any of our old friends, because I know we have some that have been here for 7, 8, even 11 years...We don't want them to lose access!

 

There are so many people who only pop in from time to time they may not get this info, if they have changed e-mail addys.  Pass it along.

2 years ago

Hey Rebecca, I got logged out and am now using my Facebook account to get in here.  Never got an email.  Any suggestions as to what I should do?  I reset but when I come back in I have to log in all over again. 

2 years ago

Cam - e-mail care2 support at the address above.

2 years ago

Parsifal, did you not get an email from Care2 about it, with your new password in it?

 

 

2 years ago

Done Vic thank you very much!

2 years ago

I've never dealt with a site that has more problems than Care2..

2 years ago

No kidding David.  I have tried to reset my password about ten times now and it keeps kicking me out.

2 years ago

Cam and now explain us all why you can post here if kicked out !

2 years ago

16 hrs ago

"No kidding David.  I have tried to reset my password about ten times now and it keeps kicking me out".

 

 

I believe you every single word you say

2 years ago

Parsifal, he said he logged into Care2 via Facebook which is also a viable option.

2 years ago

Cam, you may have to send a help request to care2support@care2.com if you are still having problems.

 

If you do not use the temporary password that Care2 support emailed to your alternate email account (the one you use to open the account), it will keep kicking you off and saying invalid password. 

2 years ago

Rebecca, I have no FB account and I was neglectful changing my personal mail address in my profile's http://www.care2.com/c2c/my/edit_contact.html

contact info page when I changed my internet provider.

So the c2 password was sent to my old email address, which of course id not available to me anymore.

But I have contacted c2 twice (so far) and be hopeful c2 can solve the problem.

 

However it will take time to have my real profile back to make me delete this one, the temporary one.

Thank you Rebecca.

If it does not help, maybe you can make a petition to bring me back

But of course, we expect the best.

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