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Nov 3, 2009

Happy Valley woman's persistence saves house from foreclosure
 
Happy Valley woman's persistence saves house from foreclosure

Photo by Nathan Morgan

Lisa McConnell, 43, and her son Mac, 11, sit outside their home in Happy Valley for which they recently negotiated a home loan modification. McConnell, a single, working mother, said the change was like a huge weight lifted off her shoulders. “I can keep my boy in his home.”

Lisa McConnell is somebody who doesn't take no for an answer.

It's probably why she's about to sign off on a home loan modification with Bank of America that will save her Happy Valley home.

With millions of families losing their homes to foreclosure because they couldn't modify their mortgages, McConnell's story is proof it can be done.

But the 43-year-old single mother's crusade to stay in her house practically turned into a full-time job.

"My biggest piece of advice - in big, bold letters - persistence," said McConnell, a marketing representative with State Farm Insurance in Redding. "I made so many phone calls. When they said no, I called back and asked to talk to somebody else."

McConnell's story began about a year ago when she started going through a divorce, which became final in July.

Upside down on her mortgage - she's owes $30,000 more than her house is worth - McConnell saw her monthly income go from $5,200 to $2,500 as a result of her divorce and a job change.

In the spring, McConnell's mother got a flier in the mail from a company advertising its loan modification services and gave it to her daughter. McConnell contacted the firm but also went to the federal government's Making Home Affordable Web site (http://makinghomeaffordable.gov) to do her own research.

"It tells you exactly what the program guidelines are that everybody has to follow," McConnell said of the federal program.

Armed with the information and unable to come up with $3,000 to pay a modification service, McConnell decided to deal directly with Bank of America, with which she has a first mortgage and home equity line of credit.

That was in May. In June, she sent a letter of hardship to the bank and included a financial worksheet.

"If I cannot get the consideration in the modification of the loan, I foresee that I will not be able to make the full payment and will be heading for foreclosure," McConnell wrote.

McConnell discovered within the last month that the modification on her first mortgage and line of credit had been approved. Bank of America has agreed to slash the monthly payments on her credit line 75 percent and drop it to zero percent interest for two years.

While she doesn't know the specifics of her modified first mortgage, McConnell said Bank of America can extend her loan to 40 years, modify the interest rate or forgive some of the balance.

"I think they will try to do a combination of those," McConnell said. She estimates her monthly payments will drop from $2,000 to $1,100, including taxes and insurance.

A Bank of America media representative didn't return a phone message left last week.

Norma Garcia, an attorney with Consumers Union in San Francisco, said McConnell's plight appears to be an exception to the rule.

"But I'm not hearing from people who have had success, so you have to put it in context," Garcia said.

But U.S. Treasury Department statistics on Making Home Affordable suggest there's much work to be done. Announced in February, the Obama administration plan is aimed at helping from 7 million to 9 million Americans reduce their monthly mortgage payments to more affordable levels. Through September, of the estimated 3.1 million loans nationwide eligible for a trial modification, only 16 percent had been approved.

Garcia said stories of success and failure will help.

"As compelling as some of the stories are that I have heard, the last thing they want is media exposure because they are ashamed," Garcia said. But in many instances, loan servicers and lenders "hide behind that shame."

"The last thing they want is negative publicity," he said.

McConnell attributes her success to determination and support from her family and work. Her mother made her car payments for three months. Her boss, State Farm agent Jeff Avery, gave her the time she needed to get her house in order.

"Literally, I was falling apart at the office at times, bawling my eyes out," McConnell said.

Reporter David Benda can be reached at 225-8219 or at dbenda@redding.com.

http://www.redding.com/news/2009/oct/25/happy-valley-womans-persistence-saves-house-from/

 


  October 15, 2009 , 9:30 am Fed Officials Hear New Yorkers’ Subprime Woes By Bao Ong

Desiree Pilgrim-HunterFederal Reserve Desiree Pilgrim-Hunter, executive secretary of the Northwest Bronx Community and Clergy Coalition, testified at a forum on subprime lending.

 When Nieves Gonzalez’s mortgage payments spiked to nearly $4,000 a month, the stress of possible foreclosure on her two-unit family home in the Bronx took its toll. Her hypertension landed her in the hospital; there, she found out she was diabetic.

Ms. Gonzalez, 63, who emigrated from the Dominican Republic nearly two decades ago, had followed in the footsteps of her neighbors and friends in the past few years: They refinanced their home loans, only to see their interest rates skyrocket and their tenuous hold on homeownership threatened.

“I spent all my savings on the so-called American dream,” Ms. Gonzalez said through a translator on Wednesday. “I almost lost it, and everything else.”

Officials from the Federal Reserve — which has sponsored community meetings from Des Moines, Iowa, to Buffalo, N.Y., in recent months — listened to Ms. Gonzalez, other residents and community advocates at a forum at Trinity Church in Lower Manhattan. The theme was the devastation wrought by subprime loans and predatory lending.

“We’re not disconnected,” said Anna Alvarez Boyd, associate director of the Federal Reserve’s division of consumer and community affairs. “I don’t think anyone can walk away from what we’ve been through and not think differently.”

Ms. Boyd and her colleagues listened to pleas from residents seeking a reform of the federal Community Reinvestment Act, which some critics say does not have adequate protections for homeowners from shady mortgage companies and bank subsidiaries. At the forum, some advocates also called on the Federal Reserve to embrace President Obama’s proposal for a new consumer protection agency that would regulate home loans, credit card fees and other consumer-finance products.

Ms. Boyd said the act had been “effective over all” and noted that major changes would have to be enacted by Congress.

The high concentration of renters in New York poses a distinct challenge for the city, compared to other major urban areas, Ms. Boyd added. Landlords often foreclose on properties where dozens of families live.

Blacks and Latinos in New York, as elsewhere, face particularly high risk of foreclosure. During Wednesday’s forum, James Lewis, program director at the Harlem-based nonprofit group Changer (Communities Homeowners and Neighbors Gaining Economic Rights), stood at a lectern, pointing to a map showing the correlation between poverty and foreclosure in sections of Brooklyn, Queens and the Bronx.

Consumer advocates say banks, which once drew red lines on maps around poor minority neighborhoods to decide which residents should be refused loans, descended on these neighborhoods with subprime loans.

“When they decided to lend us money, they lent us a toxic product,” said Mr. Lewis, standing above a sign that read “Change the Rules on Wall Street.”

Pauline Mangwa-Yonke, a 70-year-old woman living in Corona, Queens, with her daughter, knows the problem well. She has had trouble getting rent from her tenants in a house she bought in St. Albans, Queens, three years ago. The high interest rates on her mortgage have made it a struggle to make payments, she said.

She receives calls from the bank daily. “I’m like the homeless, because I’m running from my house,” Ms. Mangwa-Yonke said.

With the Dow Jones industrial average closing above 10,000 on Wednesday and JPMorgan Chase reporting a $3.6 billion profit for the third quarter, Heidi Hynes, a board member of the Northwest Bronx Community and Clergy Coalition, said homeowners should also be receiving help.

“It feels like the banks are trying to saw our legs off,” Ms. Hynes said.

In Ms. Gonzalez’s case, she remained persistent, despite her limited English. She maxed out her credit cards and twice tried to sell the home for less than she owed. Finally, Mr. Lewis’s organization helped her modify her loan, and Ms. Gonzalez, a graphic designer for the Spanish-language daily newspaper El Diario La Prensa, was able to keep her home.

“I looked everywhere for help,” Ms. Gonzalez said. “I found it, but I hope no one goes through my experience again.”

http://cityroom.blogs.nytimes.com/2009/10/15/official-from-the-fed-hear-new-yorkers-subprime-woes/


  • 7 On Your Sidehttp://abclocal.go.com/kgo/rss
Did Obama's affordable home program work?

It has been about six months since the government started taking applications for the president's Making Home Affordable program. Its mission is to prevent foreclosures.

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Back in May, 7 On Your Side started following two homeowners going through the program. A decision has been made on one applicant, while the other remains in limbo.

Myra Garces has lived in her home in Hercules for more than 20 years. She's found the whole application process nerve-wracking.

"Did I lose my home? Did I not lose my home? I had to come up with a plan A, a plan B, a plan C," says Garces.

Gary Robinson has a job developing low income housing for those in need. Now the father of two finds himself trying to save his own home in Antioch.

"The economy's bad. You don't know schooling. You're thinking about how fast will I have to move. So it's frustrating," says Robinson.

Both applied for President Obama's Making Home Affordable program last spring. Both had already previously been denied a loan modification. Robinson had also begun receiving calls from his loan servicer.

"I was getting harassed because I ran a payment or two behind trying to get the modification process started," says Robinson.

Chase Bank gave him a trial modification, which most people accepted into the Obama program, get. The bank reduced his monthly mortgage from $4,800 a month down to $2,000.

Garces also received a trial modification. OneWest Bank, which took over IndyMac, reduced her monthly mortgage from $1,950 down to $1,230.

In all the treasury department says 487,000 homeowners have received trial modifications, but RealtyTrac, which helps people buy and sell distressed homes, tells 7 On Your Side nearly four times as many, or 1.9 million, are currently in foreclosure.

"Looking at the numbers, it's only a small percentage of eligible homeowners who are actually receiving assistance," says Kevin Stein, from the CA Reinvestment Coalition.

Stein thinks Obama's voluntary program needs to have more teeth in it.

"To get serious in addressing the foreclosure crisis, we need policies that require servicers to change loan terms and do that for a long term," says Stein.

The Obama administration says the latest numbers are proof its program is working. Robinson's trial modification is now in its fourth month, but he's still waiting to hear if it'll be made permanent.

"Like I said, you have to think the worst," says Robinson.

Garces got the good news from her servicer just last week. There will be a permanent home loan modification.

"This has been such a long and arduous, painful journey. To finally have this as the final outcome, it was really worth it," says Garces.

The new agreement she signed gives her a 34 year loan at 2 percent interest for the first five years. It caps out at 4.875 percent in years 8 through 34.

"I just remembered, having this epiphany, and I had this conversation with myself, 'Myra, why are you scared? You've always been a fighter. Don't give up now," says Garces.

To find out which lenders are likely to modify your loan, check out the links below.

LINKS:
Latest Obama Program statistics
Making Home Affordable program
Participating servicers

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http://abclocal.go.com/kgo/story?section=news/7_on_your_side&id=7103643


Faces of loan modification: Christine Attalla, Bolingbrook, Ill.
 

How well is the government's loan modification working? WalletPop's four-part special report continues with profiles of some of those trying to get help. To read the overview, click here.

Christine Attalla is among the lucky. The suburban Chicago homeowner not only got a temporary loan modification, but she's on track to convert it to a long-term adjustment before Christmas.

She even calls herself lucky, although when she does there's a quiver in her voice. That's because in the process, her credit took a beating.

For a solo entrepreneur -- Attalla, 38 and divorced, runs her own public relations company -- poor credit is a serious problem.

It all began last spring, when Attalla realized the economic downturn was making it increasingly difficult for her to manage her $3,000-a-month payment on her Bolingbrook home. And she was pregnant, so she knew she'd have less earning power later in the year.

Attalla heard from a friend about the modification program, applied in April through her lender, CitiMortgage, and waited.

She was approved for a three-month trial reduction -- for June, July and August -- which cut her monthly payments in half. If she kept current, she said, she would qualify for a permanent modification that started with a 2% interest rate and tiered up after a decade. So far, so good.

Then, the bank's debt collection arm started to call. At first, Attalla would calmly explain the situation.

"This went on for months," she said. "I would return their calls saying I was undergoing a mod. They would say they didn't know anything about it and to call their loss mitigation department. I would call loss mitigation and they would say that yes, my records showed I was under the three-month period and to ignore the calls."

In August, Attalla had her baby -- via C-section -- and after five days in the hospital returned home to a very troubling letter.

"I came back from having my son to an envelope saying, 'We are going to assess your home for sale,'" she said. "You can imagine, after surgery, a new baby and hormones ... I went nuts."

More phone calls, more tears, until finally someone at CitiMortgage figured out the problem: due to a clerical error, Attalla said, her original loan had never been processed. By then, however, her credit already was shot and so far she's been unable to clear her record.

Attalla reapplied for the temporary modification, and qualified again, but that was not quite the end of her story.

"The punch line: after all the hassle, they sent me someone else's paperwork with their address and their loan payment information," she said. "I didn't know whether to pay their loan or the amount that was given to me by phone. I paid the higher of the two and still don't know where the excess payment went."

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Posted: Tuesday November 3, 2009, 3:44 pm
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