Businesses everywhere in the world, in one way or another were affected by the recent global recession. Small and medium businesses (SMBs) in the US are not excluded in this unfortunate event. In particular, US SMBs might have suffered the worst due to the collapse of the banking and housing industry. With this condition, SMBs are challenged to remain strong and deliver quality products and services to its customers. To address that, SMBs maximize technological advancements whenever possible to keep their companies competitive. One good example is the use of VoIP system to enhance their communications system. In the US, there are many SMBs engaged in farming and business process outsourcing industries that have been benefiting from the advantages of VoIP. They all have experienced a significant increase in their growth rate, which they don’t get with the traditional phone system.
A provider offers different plans that address your business needs. The best providers have plans for office, toll free 800 numbers, Internet fax and mobile services. For businesses with many employees assigned on the field offices, the mobile plan may work best. According to a market study, there will be about 300 million users of mobile VoIP by 2013. This will result to annual revenue of more than $35 billion from mobile VoIP applications. This only proves that VoIP phone systems have caused a significant contribution in anyone’s and any business’s advantage.
As it seems, the VoIP industry can boost the economy in many ways. One is by delivering excellent services to SMBs. Below are some reasons why SMBs have decided to avail mobile VoIP for their communications system.
? Cost-saving. Unlike the traditional phone system, SMBs pay less for VoIP. They also enjoy services that are free of charge. One example is the free online phone calls. Moreover, PC to phone calls cost them less. There is also no need to buy additional hardware for the VoIP system to work. The provider will provide all the necessary hardware to manage your company’s calls.
? Seamless connection between offices and on-field employees. Wherever your offices and employees are located, VoIP can create an impression of a single large office by tying them together with a seamless connection. If you have employees in the field or you have home-based employees, they can access your phone system and attend to the concerns of customers. The good thing is customers won’t have an idea of your location if you are not in the office.
? Greater functionality. With VoIP, your system’s voice traffic doesn’t have to go through the public Internet. The provider will take care of the voice trunks for your offices. As a result, communication within your company is more fluid, easier and more economical.
Strengthening your company has to start with the different aspects of the business. Communication is one of the aspects that must not be neglected. A better communications system will eventually lead to a more reliable and professional image of your company. So, be one with the competitive and established SMBs by availing a VoIP service now. It will surely help in accelerating your business growth and expansion.