Recently increased capacity of Popfax system was finally announced by the faxing provider. The upgrade was full: all parts of Popfax system were improved in order to receive the best quality.
Today Popfax announced that in a couple of days, at the beginning of October, it plans a full system upgrade to cope with the growth of its customer base, which numbers increased to more than 50,000 individual and corporate users.
Popfax.com is a leading global provider of internet fax services. It allows end-users to send and receive internet fax using the web interface, an e-mail client or other productivity fax tools. Popfax.com is an online solution for both individual professionals (SMEs and SoHos) and for corporate customers who meet their communication needs by our outsourced solutions. Benefit from a 24/7 highly redundant internet fax service.
For this there will be more than doubled Computer power, Memory and Data Storage capacity in order to palpably improve the quality, reliability and speed of the fax service in the future.
The Popfax service was built as a highly redundant system. The hardware supporting every function is duplicated at least once, and the core services platform is hosted in two different places, belonging to two different infrastructure providers (no common energy, no common IP transit, etc.). This high availability results in high Quality of Service (Qo commitments for corporate clients.
Nevertheless, Popfax has informed its clients that they could experience short outages of a few minutes (when servers are restarted and swapped) and, more likely, delays or slow-downs in service delivery while the server capacity is temporarily removed, in order to be upgraded.
On this subject the founder of the company, Vladimir Popesco, said: "Our customers deserve reliable and fully functional fax services. This is the reason we pay so much attention to scaling up to meet customer demand, and in constantly improving our system redundancy, security and ergonomics"
Popfax recommended that customers with forthcoming mass fax operations plan them outside of this maintenance window whenever possible.
As soon as this upgrade is completed, fax processing speed will be substantially increased, fax conversion will be at least 10 times faster and Popfax customers will have faster access to their data. It is hoped that this measure will help increasing business to business fax communication at least by 30%.