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May 30, 2007
The last updated Most Wanted List was posted May 5/07.  It seems like it's time to provide another update, just so that Care2 doesn't think we've forgotten what we're asking for. 

Care2, for some time, now, members have been asking for:


(1) the Support and engineering teams to fix existing bugs and glitches, such as:

* Not receiving group emails

* RSS Feeds Intermittent or not updating at all

* Default Font Size Not Working

There are more bugs and glitches that have been ongoing for several months - and for some members, more than a year.

(2) option to customize the My Connect page (choose themes - like we can do with our groups, profile pages, and blogs - and select which modules to display)

(3) the option to send e-cards, messages, and green stars directly from the "My Friends" list.

(4) choices to check off when sending green stars, so the recipient knows why they're getting the star. (e.g. "Thinking of you," "Great post in _____ group," "Thanks for the star," etc.)

(5) an optional questionaire that can be filled out when people leave a group, for the purpose of providing feedback to the Group Hosts, so that they (Group Hosts) can gauge how well their group is working for their members.

(6) a "BCC" option in personal messaging (for privacy, and to help reduce and prevent spam)

(7) a direct e-card link to profiles

(8) the option to send more than one green star per week

(9) the option to send green stars to all friends at once, without having to click on each profile

(10) the ability to email friends directly from the Address Book in our email.

(11) groups which members host and/or co-host to be separated from the groups they don't host/co-host. (perhaps splitting the My Groups page would help?)

The Care2 Support and Engineering teams have been working very hard to resolve existing glitches and bugs. Some of these glitches have been resolved, but there are still some bugs being worked out, so please try to be patient while the engineers continue working to get everything up and running properly.

Should you find that features and tools aren't working, please fill out a Help Form and describe the problem in detail so the engineers can investigate. Make sure you include what you've done to correct things, too.

Thanks for taking the time to note this Most Wanted list, Care2, and thanks for working so hard to make things work properly for all of us. 


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Posted: May 30, 2007 3:01pm
May 4, 2007
This is an updated "Most Wanted" list of tools and/or features members would like to have.

Members are asking for the ability to:


(1) customize the My Connect page (choose themes, like we can do with our groups, profile pages, and blogs; select which modules to display)

(2) have the option of sending e-cards, messages, and green stars directly from the "My Friends" list.

(3) have a few choices to check off when sending green stars, so the recipient knows why they're getting the star. (e.g. "Thinking of you," "Great post in _____ group," "Thanks for the star," etc.)

(4) have an optional questionaire that can be filled out when people leave a group, for the purpose of providing feedback to the Group Hosts, so that they (Group Hosts) can gauge how well their group is working for their members.

(5) have a "BCC" option in personal messaging (for privacy, and to help reduce and prevent spam)

(6) have an e-card link to profiles

(7) be able to send more than one green star per week

(8) have the ability to send green stars to all friends at once, without having to click on each profile

(9) be able to use the address book in email to send a message simply by clicking on a person's name

(10) have groups members host/co-host separate from the groups they don't host/co-host.

The Care2 Support and Engineering teams have been working very hard to resolve existing glitches and bugs. Some of these glitches have been resolved, but there are still some bugs being worked out, so please try to be patient while the engineers continue working to get everything up and running properly.

Should you find that features and tools aren't working, please fill out a Help Form and describe the problem in detail so the engineers can investigate. Make sure you include what you've done to correct things, too.

Thanks for taking the time to note this Most Wanted list, Care2, and thanks for working so hard to make things work properly for all of us.


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Posted: May 4, 2007 11:23pm
Oct 6, 2006
Hello, everyone. I have some rather frustrating news to share with you about the new Group Email feature, and its relation to Host Announcements:

It doesn't work.

I and several members at the Care2 Community Blogline Group have just spent the past hour testing the new Group Email feature, and when replies worked at all, new threads were started. In one case, when the member replied to the Host Announcement, they were referred to an entirely different group.

The Group Email system is badly glitched, and I am recommending that until the engineers can investigate the matter further - a report has been sent to Care2 - Group Hosts may wish to consider continuing to keep group members up to date as you have been all along, rather than use the Host Announcements.

What I discovered through all this testing is that if members don't have their Notifications set to track everything in a group, they won't receive the Host Announcements, either. I've been having this same problem in one group where I'm a member, and where my Notifications are set to receive only Host Announcements; the group owners have made three Announcements, and I haven't received any of them.

So, please be aware that the new Group Email feature has bugs, and that the problem is being reported to Care2.

Thanks, and have a great weekend.


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Posted: Oct 6, 2006 10:33pm
Apr 30, 2006
Below is a list of ongoing glitches that have been causing problems and no end of frustration for many members.  This list is being compiled and posted here to keep you, the community, and the Care2 Support staff and engineers informed about what's happening.  It also serves as a kind of back-up system for the Support and engineering staff, in the (unlikely, but possible) event that they lose track of their bugs list.

If you are having problems with specific functions on the site, please post them here in the Comments section.  Try to provide as much information as you can (what happened, when, what page/feature you were on, what page/feature you were trying to access, etc.). The more information you can provide, the easier it will be for the engineers to work on reproducing the bug in order to build a patch for it.

That said, here is the short list:


1.  The "Donna's Page" issue is ongoing in the Private Messaging Inbox.

2.  Friends aren't showing up on Friends Lists

3.  Can't message friends on Friends List - have to use Introduction or "Add as a friend" link

If you have other glitches to report, please be sure to report them in the Comments section, here, as well as at Care2 Feedback and Suggestions.

Thanks!   


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Posted: Apr 30, 2006 2:16pm

 

 
 
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