About the @facebook.com Email You Didn’t Know You Had

Since (if not before) its controversial IPO, Facebook seems to be on something of an unintentional campaign for its 900 million users to un-”like” it. If you checked your Facebook profile today, you would have found that your email address had been removed and changed to an @facebook.com one. Changing it back to whatever email you had originally is not difficult (Lifehacker explains what to do) but more than a few users may well have felt disconcerted, annoyed, imposed upon to find a change made to a personal piece of information without notice or explanation.

Facebook made the change “in an attempt to improve email address privacy,” says TechCrunch‘s Josh Constine while reviewing a bit of Facebook history:

In November 2010 Facebook announced its unified messaging product that lets you view Messages, Chats, and emails sent to new @facebook.com address all from the Messages inbox. Facebook let you sign up for a vanity email address then, and started notifying people it was assigning generic ones to everyone in April. Nowthat rollout has completed, so Facebook wanted to give people more control over the visibility of all their addresses so they added “shown” or “hidden from Timeline” controls to each listed email address.

Based on the fact that anyone can send you a message by hitting the message button, TechCrunch deduces that “Facebook probably figured it would be ok to default  @facebook.com addresses to direct to the Messages inbox as ‘shown’ on Timeline.”

As commentary about the Facebook email “foul-up” suggests, Facebook figured very wrong.

Users, on finding their chosen email replaced with an @facebook.com one that many were not even aware they had, felt co-opted. Facebook now seems to have been “deviously trying to boost awareness of its proprietary email addresses that [Constine says he has] never heard of anyone using.” While removing the @facebook.com email from your profile requires only a few steps, users who did so found that the settings they had chosen had been changed as if by some unseen hand.

If you ever want to know what it feels like to have “Big Brother” tweeking things to his liking behind the scenes, Facebook’s mass, unannounced, unrequested, email change-up was that.

As to where emails sent to the @facebook.com email (that you didn’t know you have) go: They end up in what ZDNet‘s Steven J. Vaughan-Nichols calls the “black hole of Facebook email.”

Vaughan-Nichols sums up the feelings of many about Facebook changing users’ emails: It is an “example of how little Facebook cares about its users” and of its tendency to treat users’ personal information as so many bits of data to do as it will with.

The email change-up is just one of a number of new Facebook features that have flopped. On Sunday, Facebook quietly introduced a feature that made it possible for users to find other Facebook users nearby, whether or not they were friends — and as of Monday, the “Find Friends Nearby” feature has been withdrawn. CNET‘s Josh Lowensohn says that Facebook removed the feature after another company, Friendthem — which shows users others nearby based on their physical location — pointed out that Facebook had stolen the idea from them. Charles Sankowich, Friendthem’s CEO, said that Facebook was “blatantly stealing” their idea and passing it off as “born at a hackathon as ‘Friendshake.’”

Facebook said that its introducing “Find Friends Nearby” on Sunday was a test and that is why it was so quickly removed.

But that makes two stumbles, two strikes, against Facebook in two days — and it’s not even Tuesday yet.

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Photo by opensourceway


Anthea B.
anthea brincat4 years ago

delete facebook! like the chatting site is called it is a sotry of your life! they see detals and evrything u have no privacy! its a way of spying

Kathy Perez
Kathy Johnson4 years ago

i love facebook

Prentise Wylie
pre,tpse w.4 years ago

There is an extension to stop Facebook from tracking you online, if I understand it correctly, called TimeLineRemove.com.

You can read about it there and download it for free.

Glenn P.
Glenn P.4 years ago

what is the big deal? can someone please explain to me how this could develop into some insidious problem? FB is FREE to personal users. Do they expect that FB will be all passive about trying to mine data, direct revenue streams, etc? It is not mandatory to list extensive personal information on FB. If you don't want it used/shared, DON'T PUT IT UP THERE! And don't be enough of a sap to believe that any use of personal info (e.g., that which you voluntarily divulge to FB apps when you use them) will be in a way that you feel is "benign."

Vernon Bachor
Vernon Bachor4 years ago

Yawn, why is this non-issue from April all the rage suddenly?

Danuta Watola
Danuta Watola4 years ago

Thanks for all the info.

Magyar Girl
Past Member 4 years ago

More wonderful news from the world of FB.

Elizabeth J.
Elizabeth J.4 years ago

Thanks for the information. Not sure how long it would have taken for me to realize they changed by contact e-mail otherwise.

Vicky Pitchford
Vicky P.4 years ago

thanks for the quick fix and yeah, it's odd they did that

Gina P.
Gina Patterson4 years ago

I use Facebook a lot, but if I wanted another or different email address, I would make one myself. This feels controlling and I can only handle so much control.