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Woman and Baby Ordered Off Bus to Make Room for Wheelchair

Woman and Baby Ordered Off Bus to Make Room for Wheelchair

Last week in Ottawa, a woman was left in tears when she and her 2 month old daughter were kicked off a public transit bus in favor of a passenger who wanted to board with a wheelchair. Nelly Elayoubi and her daughter, Ayah, had boarded several stops before with Ayah in a stroller. When a second stroller with two children boarded, the area at the front of the bus became crowded. When a person in a wheelchair wished to board at a later stop, the bus driver demanded that the “last stroller on” get off – but upon realizing that that stroller contained two children, he ordered Elayoubi and her daughter off the bus to make room for the wheelchair.

Strollers and public transit are a contentious issue in Ottawa and many other cities. Many people believe that strollers, especially the large so-called “SUV” style strollers are a danger and an inconvenience to other bus riders. And while certainly strollers take up space, what this unfortunate case illustrates is not the danger of strollers but rather, the lack of common sense and civility among bus riders and drivers alike.

Earlier this year, the Ottawa City Council debated a motion to force parents with strollers to collapse the stroller while on public transit. But who are we kidding, really? It’s not “parents.” It’s women. Often, it’s women of lower income in the first place, who rely on public transit as their only mode of transportation around the city, and for whom fully featured collapsible strollers may be out of their budget. This “solution” debated by the city council would force a parent to juggle one or more children while trying to collapse and stow a piece of equipment that often requires two hands to collapse – if their stroller collapses at all. If not, public transit would be largely cut off to this group of riders. 
Perhaps the worst of all, the motion was brought forward by an acessibility group who found that too often, wheelchairs were getting left waiting by the side of the road for the next bus due to capacity. One group of riders is pegging another group as a scapegoat – and we’re an easy scapegoat, us mothers who dare to leave the house with our children, our children who should be seen and not heard and definitely shouldn’t inconvenience anyone else – when the reality is, it’s not the fault of the riders if the bus is full.

A public transit system is meant to be available to all. Instead of pitting one group of riders against another over “who” has more rights to ride the bus, why not give common sense and courtesy a chance to prevail? Hold public awareness campaigns for parents traveling with children about the most rider-friendly ways to travel, such as using a sling or carrier or smaller, collapsible, stroller.  Ensure drivers are able to assist parents who need an extra set of hands to collapse strollers when required.  Let families know when the best off-peak hours are to travel to allow room for their strollers. And hey – it’s great marketing for stroller companies to say that their stroller is transit-friendly. Why not develop better, lighter, smaller, more easily collapsible stroller options for people who ride mass transit?

But the most important part, truly, has nothing to do with the stroller or the wheelchair. We need to encourage everyone who rides the bus to respect the fact that all people, no matter how able-bodied or not, no matter how young or old they are, are entitled to use the transit system. Encourage a spirit of cooperation and courtesy when the buses are crowded. All this woman needed was a helping hand, a friendly person to say “here – squish the stroller in here. I can stand,” and this entire situation would have been prevented.

Common sense and courtesy. Simple.

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Photo credit: Joe Shlabotnik

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406 comments

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6:35PM PDT on Mar 18, 2012

I am from the US. Here we have laws that protect certain groups of citizens. The ADA protects the persons with disabilities. This is a civil rights issue in the US. We have laws protecting our rights to do normal activities like ride the bus. This was a Canadian story and they have no rights protecting the rights of the persons with disabilities. That is a shame.

5:43PM PDT on Mar 18, 2012

When my children were in a stroller, I would breakdown it down. In 1990, I had a 1yr old, newborn, stroller, two O2 tanks, diaper bag, and sometimes groceries. I learned how to break it down before the bus got to the stop. @ 1st is would take approx 1-2 min for us to get on the bus, but the timing got better. Now days, people that aren't disabled will tell people that I need the seat and you need to move. I refuse to move even after they say that everyone need to move since its for strollers. I usually ask if they're disabled, and if so, let me see their disability card. I then show them the sign that show the space is mainly for wheelchairs.

I had one person that wouldn't move for a wheelchair. There was a wheelchair in one spot, and I moved the stroller so the wheelchair could board and be in a designated spot.

6:12PM PDT on Oct 12, 2011

Since when did this evolve into an "us-or-them" argument?
Public transport is for all (or should be) and when one wishes to use it, it should be available to ALL.
There should be enough buses, trams, trains etc for all, at reasonable intervals so one wouldn't have to wait for hours or be delayed for work or other appointments.
And Mary D, I beg to differ. Sure, one doesn't need an SUV stroller, but a stroller is necessary for a mom out doing errands. I don't know where you live, but babysitting is not affordable by all and one can't carry the week's groceries plus a 22-pound one-year old and walk half an hour to get to the market and another half to get back. Just try it.

5:18PM PDT on Oct 9, 2011

I see the Militant Martyr Mommy Brigade has been out in force here. Yes, they're so much more oppressed than anybody else on the planet because they can't shove their massive strollers into people's knees or let their spawn (yeah, I said it, deal with it) run amok in public. Indoor voices, bedtime -- those are the Oppression of the Child Class.

The "children's rights" idiots are functionally indistinguishable from the parents who are inconsiderate by nature and who view their children as extensions of their egos.

6:29PM PDT on Oct 8, 2011

Take a walk, don't catch the bus. Be grateful you are able to walk when others aren't so fortunate. Thanks.

6:20PM PDT on Oct 8, 2011

When I was growing up back in the 1970's, there was no such thing as SUV strollers - children really do not need strollers, babies do, and unless a mother has a dozen kids she just gave birth to and they can't walk - maybe leave them at home with a babysitter instead of dragging them everywhere. And if the child can walk then there is no need at all for a stroller. Elayoubi is making it into an "It's all about me!" issue.

4:04PM PDT on Oct 8, 2011

I'm a mom of six. I thank God every day for the health of my children and for the strength of my arms and back. I am grateful for all of this, and you know what else that means? That I can hold my child or have my child stand on his own two feet so a disabled person can have a place on the bus for the half an hour or so it takes to get to where I'm going.

5:42AM PDT on Oct 8, 2011

Imagine using a wheelchair, and imagine dealing with that all the time. The balancing act is not more difficult than traveling with a wheelchair. I've done both, I'd rather still be able bodied and babysitting to be blunt.
It's not obvious and the primary reason wheelchair users are often forced out of being able to use public transport is mothers with oversized unfoldable strollers or those who do have collapsible strollers but refused to collapse them. It might be just one incident for you, but for me it can be several hours of buses I can't get on due to people who think strollers are more important than wheelchairs.

7:16PM PDT on Oct 7, 2011

I've been riding buses with strollers for nearly 5 years now, and I've found that one doesn't always find a bus full of people willing to help. Not even when one asks.

Even when I find helpful people, I'd rather let my son sleep in his stroller rather than wake him up and have him crying all the way home.

To be honest, I'd rather avoid the balancing act altogether so, whenever possible, I simply don't fold the stroller (which isn't a $500 bugaboo, by the way).

I thought it would be obvious to all that anyone who wishes to board a bus should be able to do so. If the bus is full, the younger should get up for the old, the able-bodied should make room for the handicapped.

It is sad that so many people seem to lack both common sense and simple courtesy.

7:14AM PDT on Oct 7, 2011

Ilia,
Someone's made me transfer out of my wheelchair before because she refused to fold her stroller and it was the last bus of the night and I'd just got out of hospital. Ask no, demand yes.
Jenn C,
Volunteer with a charity that helps disabled people, spend a day navigating the buses with a wheelchair user, what's good the TA decision maker is also good for you.
Mama S,
Ask for help if you need it, most people will give it, including wheelchair users, I have no objection to holding a kid and bags while my carer helps someone fold a buggy. I've done the juggling act myself with my cousins, I find people who have difficulties with it generally are those who don't ask for a hand.

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