A pug traveling in the pet cargo area was found dead on arrival after a flight from Moscow to New York on November 1st. Atlanta-based Delta Air Lines is investigating how the dog died, but the dog’s owners believe their adored pet froze to death, reports Orlando’s WKMG-TV.
John Von Achen Jr. and his wife, Julia, boarded the New York bound flight before returning home to Orlando. The pub named “J” was fine in Moscow, where a vet had cleared him for travel, but “like a popsicle,” when the dog was taken off the plane, John Von Achen told the news station.
“He’s part of our family. I’m heartbroken, devastated, destroyed,” Von Achen said this week. “They killed our dog.”
Julia Von Achen told WKMG that passengers became so cold during the flight they asked for blankets, and that she asked about the dog’s safety and was told the temperature is adjusted in the pet area.
A Delta spokesman told WKMG each pet cargo area is pressurized and temperature controlled, but added the airline has had “challenges” with flying pets safely. ”With those past challenges, we take the transport of pets very seriously and safely transport many hundreds of pets every year. Again, we regret this episode and will work with the customer to make it right.”
Are you planning on traveling with your pet during the holidays? Read on for tips on making your pet’s holidays as safe as possible.