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tag: customer service

Customers Sure Are Inconvenient

Then: I opened a new bank account, small though it was. They smiled and thanked me as though I just deposited a million dollars, then handed me a colorful set of coffee mugs to thank me for my busines…

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Bad Customer Service? 10 Ways to Be Heard

Have you ever had a bad customer service experience? Of course you have! Who hasn’t these days? In today’s corporate environment profits are frequently the only motivation for most companies. Honoring…

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How To Be Seen As More Than A Number

By Monica Wilcox Dear T-Mobile Customer Service Rep, Kathy I believe it was; with a K.  We talked earlier today on the phone; my disabled phone.  I called earlier to make sure someone would be a…

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Laura B.

Laura is a Care2 Causes Senior Editor. She graduated from Pitzer College with Honors in English and World Literature and a minor in Music. She’s... more

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It is pumpkin time of the year isn't it? Great and thanks for a very delicious sounding recipe for …

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Whether a individual chooses to wear make-up or not should never be dictated by what other men or wo…

Actually, those women who "put on make up with a trowel" doesn't hold water While it is attractiv…