Whole Foods Caught Overcharging in CA

Ever feel like you’ve been swindled of your hard earned cash when you leave Whole Foods? Have you stumbled out, starry-eyed and startled, with bags full of crisp green kale and wallet stripped of foliage, wondering how you just spent $400? Well, in California, it turns out that may have been the case.

Across the state, Whole Foods has been penalized for overcharging its customers in its 70+ locations. After a year-long investigation, significant pricing discrepancies across the state were noticed. Most of the overcharging was in the prepared foods section. For one, the weight of the compostable containers wasn’t subtracted from salad bar or hot food items, which are sold by weight. Prepared items sold by the pound were found to be discreetly underweight although still priced at a pound. And kebabs were sold by weight instead of by the piece, against federal regulation. Whole Foods made a statement claiming that its pricing was accurate 98% of the time and that it will correct these discrepancies.

The company has cooperated with authorities, and has agreed to pay an $800,000 settlement and to a 5 year injunction that requires accurate pricing, increased monitoring, and random audits.

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Teresa W.
Teresa W.2 years ago


Elena T.
Elena Poensgen2 years ago

Thank you :)

Barb Hansen
Ba H.2 years ago

it probably goes on everywhere

John S.
Past Member 2 years ago

Perhaps if people learned to shop properly they could reduce expenses by 50%, and your worried about being charged the price of a compostable containers, and I am not certain that most salad bars anyway do that. It certainly does not really make an impact on your $400 example.

Kath P.
Kath P.2 years ago

I've not been impressed with any large health food shop lately. Their prices are outrageous and quality is generally poor. Add over charging to the list and they become a distant memory.

Elena T.
Elena Poensgen2 years ago

Thank you :)

Nancy Gizuk
Nancy Gizuk2 years ago

How does paying any sort of a settlement help those who actually overpaid?

Michele B.
Michele B.2 years ago

not very nice Whole Foods...but I hardly believe they are the first or will be the last. they are just one that got caught is all.

Alan Lambert
Alan Lambert2 years ago

It really doesn't surprise me at all, but Whole Foods has a chance to be a real game changer in the grocery space. They need to invest in creating a hydroponic produce green house on the roof of each store.

Talk about terroir...

Kathleen R.
Kathleen R.2 years ago