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IMPORTANT NOTICE ABOUT YOUR CARE2.COM EMAIL ACCOUNT

Unfortunately, we will no longer be able to provide free webmail accounts to our members. While Care2 has provided this service for free since our launch in 1998, the cost of maintaining the service has long since become prohibitive. Thus, effective October 1, 2016 we will no longer be able to provide email accounts to our members.

We apologize for this inconvenience - we know it’s challenging to change an email address. And, it’s sad for us to have to end this service that we’ve provided for so long. The good news is there are several excellent free email service providers (such as Google’s Gmail and Yahoo Mail) that provide reliable service and make it easy to transfer your account.

What this means for you:

  • Your Care2 email address will no longer work as of October 1, 2016.
  • If you wish to save and transfer all of your email and contacts, you will need to set up a new email address with a different webmail provider and transfer your messages to the new service.
  • As of October 1, 2016 all emails and other information stored on Care2 webmail will be deleted by the company that manages the webmail service. All other Care2 services will remain fully functioning including petitions, ecards, butterfly rewards, etc.

Because your Care2 webmail account will no longer work as of October 1, we encourage you to set up a new email address as soon as possible to give your friends and contacts time to update their address books with your new email information.

I sincerely regret any inconvenience this causes you. We greatly appreciate your loyalty to Care2 and your dedication to using our email service for so many years - and Care2 is committed to ensuring you have as easy a path as possible to another email provider.

We appreciate your support for Care2 and our mission, and hope you will continue to support Care2 petitions and our incredible community dedicated to making the world a better place.

Sincerely,
Randy Paynter
Founder & President

WHAT TO DO:

Option #1:
Do nothing. If you wish to discontinue your Care2 webmail account and do not want to create a new account on another website, you do not need to take any action at this time. All of your old emails will be removed from the system, and your Care2 webmail address will cease working as of October 1, 2016.

Option #2:
Set up a new email account on Gmail or another website. Follow the instructions below if you wish to save your old email.

HOW TO SET UP A NEW ACCOUNT AND SAVE YOUR OLD EMAIL:

It's simple to set up a new email account and email address on Gmail. This will allow you to save all of your old emails and address book. It’s also easy to import your old emails into their system.

Step 1. Set up your new account on an email service such as Google’s Gmail.

Step 2. Start transitioning your mail from your old mailbox to your new mailbox. We recommend:

  • Change your "Reply-to Address" - Changing your “reply-to” address will update email messages so when somebody hits "reply", it will go to your new email address.
  • Forward your email to your new account. Enabling mail forwarding will automatically direct any mail sent to you to your new inbox.
  • Set an auto-responder on your Care2 email address. An auto-responder will automatically send a standard reply message to anyone who emails you.

We have included instructions below.

Step 3. Move your address book to your new account. To do this, you must first download it and save it as a file on your computer, then upload it to your new email account. Instructions for Gmail - click here.

Step 4. Move your old emails over to your new account, follow the instructions provided by your new email service. Instructions for Gmail - click here.

  • When prompted for your Password or POP Password during the external transfer, please use the Password located at this link: Edit Contact
    (Note: This is not your Primary Care2 Password):

How Do I Create A New Gmail Account?

To create an account:

  1. Go to www.gmail.com.
  2. Click Create account.
  3. The signup form will appear.
  4. Review Google's Terms of Service and Privacy Policy, click the check box, then click Next step.
  5. Here, you'll have an opportunity to set up recovery options.
  6. Your account will be created, and the Google welcome page will appear.

How do I Enable an Auto-Responder, Mail Forwarding and "Reply To" address on my Care2 webmail account?

  1. Log into your Care2 email
  2. In the top right corner, click the gear icon to the right of your name.
  3. On the Settings window, select "Mail Preferences"
  4. Select "Change Reply to: Address"
  5. Enter your new email address as the reply-to address.
  6. Enable forwarding of messages to your new email
  7. Scroll down in this box, select "enable auto-reply"
  8. In the box titled "auto-Reply message" enter your auto-reply message to inform signers of your new email account.

How do I Export my Contacts / Address book From My Care2 Account?

  1. Click the “Contacts” menu to view your address book (The Contacts menu is at the top left of your webmail page. It may say “Mail” until you click on it.).
  2. Click on the “Import/Export Contacts” link (where it says “Add Contact” at the top left).
  3. Click the “Export to...CSV” button.
  4. A dialog box will open, prompting you to save a file to your hard drive.
  5. Save the file to a location on your computer's hard drive where you can find it easily (the desktop is a good temporary location).
  6. Use the Import function in your other application to import the file you saved into the application.

If needed - please read the documentation from our mail service provider.

How Do I Import Addresses into Gmail?

Once the export is done, importing the addresses into your Gmail contact list is really easy:

  1. Open Contacts in Gmail.
  2. Click More in the contacts toolbar.
  3. Select Import... from the menu.
  4. Select the CSV file holding your exported contacts.
  5. Click Import.

You can find more information about this process from Google directly by reading import addresses into Gmail.

You can find the newly imported entries in the "Imported dd/mm/yy" group of your Gmail inbox.
Video Link: https://www.youtube.com/watch?v=iMmcMrYBotg

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