Reading Mail
Your new messages are automatically stored in your
Inbox unless they have been filtered. Messages that arrive in your Inbox
can only be read through our service and cannot be viewed
in an offline mailer.
Opening the Inbox
Click Inbox in the menu bar. The Inbox
page opens, displaying the list of messages currently in
your Inbox folder. The list of messages in your Inbox
and other folders is referred to as the Message
List.
Reviewing the Message List
The following information is displayed for each message in the Message List:
- Indication of a New (unread) message.
- Who the message is From (the sender).
- The Date it was sent.
- The Size of the message (in Kilobytes).
- The Subject of the message (if one was included).
New messages are received in your Inbox and are listed in chronological order. Your messages can be sorted by any of the fields listed above, by simply clicking on any of the sort buttons, which appear directly above your message listing. For example, click on the From sort button and your listing will be sorted by sender name in alphabetical order.
Read a Message
Select a message from the list and click on its
envelope, message number or subject line. The message
text will appear in the center of the screen.
Note: The check box that appears next to each message is not used for reading messages but for moving and deleting them.
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Reply to a Message
On the Read Message page (the page that contains the message text), press the Reply button at the top. The Compose page will open up with the sender's E-mail address in the To field. You can now compose a reply to the message sender. For further assistance, please review the Compose help section.
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Reply to a Message Sender and All Recipients
On the Read Message page, press the Reply
To All button at the top. The Compose page will open up
with the sender's E-mail address and the addresses of all message recipients in the To field. The E-mail addresses of those copied on the original message,
will appear in the Cc field. You can now compose a
reply to the message sender and all of its recipients. For
further assistance, please review the Compose help section.
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Forward a Message
On the Read Message page, press the Forward
button at the top. The Compose page will open up, containing the
content of the message you have just read. You can now
forward this message to anyone. All that is required is
that you know the recipient's E-mail address. For
further assistance, please review the Compose help section.
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Move a Message into Another Folder
Messages can be moved from any folder to a
user-defined folder. Click the check box next to the
message(s) you wish to move. Press the Move To
button and select the folder into which you would like the
message(s) to be moved. The selected message(s) will
be removed from the current folder and placed in the
desired folder.
Note: You cannot move messages into the Inbox
or SentLog folders.
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Delete a Message
Click the check box next to the message(s) you wish to
delete and press the Delete button. Your
message(s) will be removed from the current folder and
placed in the Wastebasket. The messages in the Wastebasket
are deleted automatically every two days. However, you can manually delete message(s) from your Wastebasket at any time by opening the Wastebasket, marking the
check box next to the message(s) you wish to delete and pressing the Delete button.
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Select All
Press this button to select all messages stored in a
particular folder, in order to delete them or move them
into another folder.
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Recover a Deleted Message
Open the Wastebasket by clicking on the Folders
button and selecting the Wastebasket from the Folder
List. Once the folder has been opened, mark the
check box next to the message(s) you wish to recover. Then
click on the Move To button and select the
user-defined folder into which you would like to move the message(s). This will move your message(s) from the Wastebasket to the desired folder.
Note: Messages in the Wastebasket are automatically removed from the server every two days. You can not recover your messages after this has been done.
Viewing a Message
View Attachments
If your message contains attachments, the names of the attached files will
appear in the Attachments field, located in the
message header. By pressing the attachment name, you can
save it to your local disk or open it in your browser (if
the browser recognizes the file type).
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E-mail Address Detection
When viewing a message, the E-mail address(es) that
appear(s) in the message body will be marked red.
Clicking on such an address will open a Compose
window containing the marked E-mail address in the To
field.
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