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Reading Mail

Your new messages are automatically stored in your Inbox unless they have been filtered. Messages that arrive in your Inbox can only be read through our service and cannot be viewed in an offline mailer.


Opening the Inbox

Click Inbox in the menu bar. The Inbox page opens, displaying the list of messages currently in your Inbox folder. The list of messages in your Inbox and other folders is referred to as the Message List.

 
Reviewing the Message List

The following information is displayed for each message in the Message List:

  • Indication of a New (unread) message.
  • Who the message is From (the sender).
  • The Date it was sent.
  • The Size of the message (in Kilobytes).
  • The Subject of the message (if one was included).

New messages are received in your Inbox and are listed in chronological order. Your messages can be sorted by any of the fields listed above, by simply clicking on any of the sort buttons, which appear directly above your message listing. For example, click on the From sort button and your listing will be sorted by sender name in alphabetical order.

Read a Message

Select a message from the list and click on its envelope, message number or subject line. The message text will appear in the center of the screen.

Note: The check box that appears next to each message is not used for reading messages but for moving and deleting them.

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Reply to a Message

On the Read Message page (the page that contains the message text), press the Reply button at the top. The Compose page will open up with the sender's E-mail address in the To field. You can now compose a reply to the message sender. For further assistance, please review the Compose help section.

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Reply to a Message Sender and All Recipients

On the Read Message page, press the Reply To All button at the top. The Compose page will open up with the sender's E-mail address and the addresses of all message recipients in the To field. The E-mail addresses of those copied on the original message, will appear in the Cc field. You can now compose a reply to the message sender and all of its recipients. For further assistance, please review the Compose help section.

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Forward a Message

On the Read Message page, press the Forward button at the top. The Compose page will open up, containing the content of the message you have just read. You can now forward this message to anyone. All that is required is that you know the recipient's E-mail address. For further assistance, please review the Compose help section.

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Move a Message into Another Folder

Messages can be moved from any folder to a user-defined folder. Click the check box next to the message(s) you wish to move. Press the Move To button and select the folder into which you would like the message(s) to be moved. The selected message(s) will be removed from the current folder and placed in the desired folder.

Note: You cannot move messages into the Inbox or SentLog folders.

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Delete a Message

Click the check box next to the message(s) you wish to delete and press the Delete button. Your message(s) will be removed from the current folder and placed in the Wastebasket. The messages in the Wastebasket are deleted automatically every two days. However, you can manually delete message(s) from your Wastebasket at any time by opening the Wastebasket, marking the check box next to the message(s) you wish to delete and pressing the Delete button.

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Select All

Press this button to select all messages stored in a particular folder, in order to delete them or move them into another folder.

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Recover a Deleted Message

Open the Wastebasket by clicking on the Folders button and selecting the Wastebasket from the Folder List. Once the folder has been opened, mark the check box next to the message(s) you wish to recover. Then click on the Move To button and select the user-defined folder into which you would like to move the message(s). This will move your message(s) from the Wastebasket to the desired folder.

Note: Messages in the Wastebasket are automatically removed from the server every two days. You can not recover your messages after this has been done.

Viewing a Message

View Attachments

If your message contains attachments, the names of the attached files will appear in the Attachments field, located in the message header. By pressing the attachment name, you can save it to your local disk or open it in your browser (if the browser recognizes the file type).

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E-mail Address Detection

When viewing a message, the E-mail address(es) that appear(s) in the message body will be marked red. Clicking on such an address will open a Compose window containing the marked E-mail address in the To field.

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