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How Satisfied Are You With Your Doctor Visits?

Gold FoundationThank you for agreeing to take our brief survey about your visits with doctors.

If anything, which among the following options would you change about the physician interactions you most frequently experience? Please choose one.
  • Their bedside manner or communication skills
    12%
     
  • The quality of their office equipment
    1%
     
  • The wait time at their office
    20%
     
  • The amount of paperwork I usually have to fill out
    2%
     
  • The comfort of their facilities (waiting room, examination room, etc.)
    2%
     
  • The opportunity to adequately discuss my concerns and questions
    30%
     
  • There is nothing I would change
    22%
     
  • Other
    7%
     
3863 responses
Which of the following describe your doctor’s demeanor at your last visit? Please choose all that apply.
  • Attentive
    47%
     
  • Efficient
    42%
     
  • Distracted
    18%
     
  • Businesslike
    30%
     
  • Caring
    39%
     
  • Overbearing
    4%
     
  • Condescending
    14%
     
  • Compassionate
    29%
     
  • Communicative
    37%
     
  • None of these
    3%
     
3863 responses
Thinking about all of the doctors you’ve ever visited, what percentage of them did you believe were truly interested in your overall well-being as a whole person and not just as a patient with a specific medical issue? Your best guess is fine.
  • None were interested
    6%
     
  • up to 25%
    35%
     
  • up to 50%
    24%
     
  • up to 75%
    16%
     
  • up to 90%
    10%
     
  • All were interested
    5%
     
3863 responses
Which of the following, if any, have ever happened to you at a doctor’s office? Please choose all that apply.
  • My doctor making me wait a long time to see him/her
    68%
     
  • My doctor not knowing me by name
    24%
     
  • My doctor was distracted by typing notes on a laptop computer
    23%
     
  • My doctor providing too little opportunity to discuss my concerns and questions
    56%
     
  • My doctor not making any eye contact with me
    24%
     
  • My doctor speaking in medical terms that I couldn't understand
    16%
     
  • My doctor being rude or condescending
    38%
     
  • My doctor making me feel rushed
    55%
     
  • My doctor's bedside manner making me cry or leave the office upset
    24%
     
  • None of the above
    14%
     
3863 responses
Please indicate how strongly you agree or disagree with the following statement: I wish that doctors today had better communication skills and “bedside manners.”
  • Strongly agree
    53%
     
  • Somewhat agree
    34%
     
  • Somewhat disagree
    8%
     
  • Strongly disagree
    3%
     
3863 responses