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Have you ever had a bad customer service experience?

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Poll Results: 1,881 votes
61%
Yes (tell us in the comments).
 
23%
Sort of. It wasn't that bad.
 
7%
I don't remember.
 
6%
No.
 
3%
Other.
 


Bad Customer Service? 10 Ways to Be Heard




550 Comments   add a comment >>
Michele Brulee
Monday December 15, 2014, 5:03 PM


Yes ......

Nyack Clancy
Sunday November 30, 2014, 11:30 PM


Yes

Claudia Acosta
Saturday November 22, 2014, 12:49 PM


One time a woman was following me to close :( I was the only one with dark hair ...

M.N. J.
Thursday November 20, 2014, 2:30 PM


I have received bad customer service. I have worked in retail dealing with horrible customers.

Why don't people remember all the times they've received competent, friendly, or even excellent customer service? It is much more common, and if not, then you know you're one of those horrible customers.

Darren Woolsey
Wednesday November 12, 2014, 12:27 AM


"The customer is always right" is perhaps the worst phrase there is. I have had many many experiences of bad customer services. One has to remember that the customer is also the retailer in a different context.

Magdalena J.
Saturday October 25, 2014, 2:09 AM


Many times.

BnKatie D.
Monday September 8, 2014, 9:30 PM


I also worked with the public and the customer's can be so rude, they put their kid's up onto the counter. Lie to you about anything to get their way. Receipts have been changed.

John B.
Friday August 29, 2014, 3:40 AM


Not really.

Sue H.
Tuesday August 5, 2014, 4:54 PM


Yes, most recently from Astound. Their come on line is customer service you deserve... a large untruth.

Nimue P.
Tuesday July 29, 2014, 2:10 AM


Yes, from both directions.



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