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Have you ever had a bad customer service experience?

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Poll Results: 1,881 votes
61%
Yes (tell us in the comments).
 
23%
Sort of. It wasn't that bad.
 
7%
I don't remember.
 
6%
No.
 
3%
Other.
 


Bad Customer Service? 10 Ways to Be Heard




542 Comments   add a comment >>
Sue H.
Tuesday August 5, 2014, 4:54 PM


Yes, most recently from Astound. Their come on line is customer service you deserve... a large untruth.

Nimue P.
Tuesday July 29, 2014, 2:10 AM


Yes, from both directions.

Nimue P.
Tuesday July 29, 2014, 2:09 AM


Yes, from both directions.

Nimue P.
Tuesday July 29, 2014, 2:09 AM


Yes, from both directions.

Nimue P.
Tuesday July 29, 2014, 2:09 AM


Yes, from both directions.

Monika Ka
Thursday April 24, 2014, 2:54 PM


I work with customers. The job where you deal with customers is the worst. Like never before I found out how people are mean and rude and evil in their hearts.

Nicole W.
Monday April 14, 2014, 6:06 AM


voted

Nicole W.
Monday April 14, 2014, 6:06 AM


voted

Megan Kelly
Sunday April 6, 2014, 2:19 AM


More time than I care to remember...Every day I request quotes from companies and every day I have to follow up myself to find out where my quotes are! People complain that business is bad yet when you give them the opportunity to sell you something they drag their feet and all you get back is: "Oh sorry I forgot"...

Rose Roma
Friday April 4, 2014, 10:51 PM


Yes (of course), but have learned patience, tolerance, forgiveness, to slash through illusions and -- importantly -- to choose whether or not to (and how much energy to devote to being) be an unpaid quality control person! "People will never forget how you made them feel." -- Maya Angelou. "The pain and anxiety we experience in our lives are equal measure to the size of our self-importance." -- (c) 2008 Dzigar Kongtrul



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