Therapy Via the Web: What Would Freud Think?

Telepsychiatry — psychotherapy via video teleconferencing — has been around for 40 years, as a 1973 article in the American Journal of Psychiatry attests. Debates continue about its effectiveness versus traditional psychotherapy when a patient has actually to get dressed, get out of the house and get themselves into a therapist’s office. On the other hand, telepsychiatry has its benefits, as patients who might be ashamed to be seen seeking psychotherapy — remember Tony Soprano’s wary posture while sitting in waiting room at Dr. Melfi’s office? — are able to get help in the privacy of their home.

A 2009 study in The Lancet in Britain found that patients who receive cognitive-behavioral therapy via teleconferencing had benefits after eight months. For those in rural areas where access to a psychotherapist is limited, telepsychiatry is better than no therapy.

Psychotherapy over the Internet has been found to be helpful in treating depression and anxiety. As the  New York Times notes, coverage from insurance companies, Medicaid and Maedicare for such digital psychotherapy is spotty and this may be another reason patients don’t seek such:

Most states don’t require insurers to pay for “telehealth” services (those not delivered in person). And any reimbursements can be less substantial than for in-person treatment. Medicare offers reimbursement only if providers are very scarce, as in rural areas.

Cope Today is Raleigh, NC-based online company providing therapy from licensed counselors, therapists, psychologists, and psychiatrists. Prospective clients can see a list of providers in their state — 90 percent of whom have traditional practices with offices — and receive an initial 30 minute counseling session for free. After that, the first 10 minutes of a session are free, with clients paying $35 for each 15-minute increment. The company’s chief executive, Tania S. Malik, says the average session is 43 minutes long; she did not reveal to the New York Times how many patients return for repeated sessions which would enable to build up a relationship with a practitioner over time.

Another purveyor of online therapy, Sacramento-based HealthLinkNow, is currently seeking to provide services for institutional clients. Hospitals or large companies could provide rooms for employees to seek teletherapy, though I would wonder about employees being comfortable going to “the therapy room” and thereby possibly letting colleagues know they were seeking mental health services.

Such tele-services can also benefit those with other conditions besides psychiatric ones. Therapists have developed websites such as Rethink Autism to provide training and supervision services for those unable to find autism therapists in their immediate vicinity; Rethink Autism also offers webinars to train parents and therapists in techniques to teach autistic children.

The jury’s still out about the effectiveness, or not, of telepsychiatry; the main issue is how to pay for it, especially if the likes of health insurance companies, Medicaid and Medicare remain wary. While there is no substitute for seeing and interacting with a live human being in traditional psychotherapy, such therapists can charge over $100/hour. A 40-minute session from Cope Today costs a patient $70 (first 10 minutes free, then two-15 minutes sessions for $35/each). If insurance companies get more wind of telepsychiatry as most cost-effective, might they not only reimburse patients for it, but even start to see it as preferable option?


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Photo by Debs (ò‿ó)♪


William C
William C6 days ago


William C
William C6 days ago

Interesting, thanks.

W. C
W. C12 days ago

Thank you.

jane richmond
jane richmond6 years ago


Tim Cheung
Tim C6 years ago


Jacobo V.
jacobo Van6 years ago

Dr. Jose Ignaciospeaks from a generally positive experience. We need to try more ventures into relieving strains on time and funds used for medical needs. Not all patients will be able to go forward with such an interactive program; but I for one am delighted to have a chance to apply the methodology to my family's needs. God Bless

Mrs Shakespeare
Mrs Shakespeare6 years ago

I cant see anything wrong with it. Maybe its not perfect but it helps, no?
Besides, who cares what Freud would have thought? That loser said some of the most disgusting B.S ever!


This will not suit people who are lonely and crave a real person to talk to, but it must be better than nothing! Some people just simply like the idea of self-help without to much polly-waffle and expense. mMst of the people that I know here,can't afford therapy, so this would be a God-send!

Jose Ignacio Diaz Carvaja

I have done, as a psychotherapist, sessions by skype (teleconferencing) and it is a very interesting way, and sufficient to many patient, that cannot come to the practice. Maybe they are abroad, or can not travel.
I think it will increase but never will substitute the in person session. People need contact, and it is part of the therapy.
He hecho terapia por skype y es una forma muy interesante de tratar a muchos pacientes que no pueden venir a la consulta. Quizás están el extranjero o no pueden viajar.
Creo que seguirá en aumento, pero que no sustituirá a las sesiones en persona, pues la gente necesitamos el contacto físico como parte de la terapia
Dr. José Ignacio Díaz Carvajal

Marilyn L.
Marilyn L6 years ago

Pretty soon we won't have any people contact.