7 Things Pet Owners Do That Drive Vets Crazy

Itís a tough subject to tackle. After all, veterinarians do plenty of annoying things, too. But this particular post is all about you ó well, not you, but the annoying yous among you. Not that most of you deserve this, but some of you just might! So without any further hedging, let me launch into the most annoying things pet owners do.

1. Answer Their Cells

Need I say more? Is there anything more annoying and disrespectful than answering a phone call while your vet is delivering her state-of-your-petís-health address? OK, it might be worse if you dug out your phone to initiate a call mid exam, but only by a smidge. Theyíre both just plain rude.

Related:†10 Things to NOT Say to Your Veterinarian

2. Bring Their Kids

I dearly love children (mine mostly, but yours can also be cool), but very young or badly behaved children are an unnecessary liability in a veterinary environment. Itís hard enough to keep pets safe ó much less kids. So unless your children are old enough and/or chill enough to hang out in a vet setting, they should probably stay home.

One exception: If your pet has an emergency and you have no one to care for your kids, you are most definitely excused. Weíll understand. Call ahead and we may even assign an employee to keep tabs on them so you can concentrate on whatís wrong with your pet.

3. Let Their Dogs Run Amok

This is not the dog park. And, for the record, retractable leashes should remain in the shortest, locked position for the duration of your visit. After watching an innocent human get taken down in the lobby by an overlong retractable line, I decided there should be a law against these in vet hospitals.

4. Carry Their Cat

I’ve never been able to fathom why some owners insist upon bringing their cats to the vet hospital without carriers. Some will use harnesses, which wonít help them when faced with a truly motivated dog. And, honestly, Iíd never blame a dog for attacking a cat in a veterinary hospital environment. After all, these cats are probably giving off cornered prey vibes that some dogs can’t ignore.

Remember my post on cats in carriers? Cats are more comfortable in uncertain environments when theyíre enclosed.

5. Deny, Deny, Deny

It drives us crazy. These clients effectively employ us to be their experts, then they put up roadblock after roadblock: No, my pet is not fat. No, my petís teeth are not rotting. No, heís too old for surgery. No, her claws are not too long. Itís exasperating!

I can understand why you might (and should!) question your veterinarian about health care issues that are important to you, but why come to the vet if youíre unwilling to have an open dialogue about what your pet needs and doesnít need?

6. Refuse to Pay

It happens more often than youíd think. Pet owners agree to hospitalization and procedures ó and later refuse to pay. Sometimes they say that they forgot their checkbooks. Other times they claim to have misunderstood the payment policy, even though thereís a sign in almost every veterinary hospital in the United States that explains payment is expected when services are rendered. I even had a client cancel her Amex payment after we saved her anemic catís life with a blood transfusion.

7. Don’t Follow Through

Thereís no shame in admitting that you canít medicate your difficult cat or trim your unruly dog’s toenails. Veterinarians are pet owners, too. We absolutely understand why you might not be able to manage these not-so-simple tasks.

But youíve got to let us know if you canít, donít or wonít do what we say. After all, we have plenty of alternatives to offer. And there are few things more frustrating to a veterinarian than failing to treat a patient who could have been helped if only the vet were able to employ some ingenuity.

Resolve to be a more honest, open, conscientious, cat box-carrying, child care-finding, cell phone-shirking client.

By Dr. Patty Khuly | vetstreet.com

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Lesa D
Lesa DiIorio2 months ago

whew! im not on this list... yet!

Greta H
Past Member 3 months ago

thank you

Jeramie D
Jeramie D3 months ago


One Heart i
One Heart inc3 months ago


Clare O'Beara
Clare O'Beara4 months ago


Clare O'Beara
Clare O'Beara4 months ago

take care of pets

Aaron F
Past Member 4 months ago

@Leanne K. Worse than laughing...criticizing me and my technician for "man-handling" the slathering beast. Or refusing to let me muzzle an aggressive dog. Been there...done that...too many times and I have the scars to prove it. Now, it's my restraint or no service...!

Leanne K
Leanne K4 months ago

Struggle to describe the symptoms? My vet has a poop poster with descriptions. Theres even a 'kickable'.... too funny

Leanne K
Leanne K4 months ago

And probably laugh. Laugh as you watch your vet struggle to contain the hissing, growling, scratching, biting hate-you-on-sight wildcat that is so chill at home. Im not much help to them...

Carl R
Carl R4 months ago