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McDonalds Manager Punches Mother Over Autism Service Dog

McDonalds Manager Punches Mother Over Autism Service Dog
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The mother of two autistic boys was punched in the face by a McDonalds manager in Marietta, Georgia. According to WSBTV, on July 12, Jennifer Schwenker had brought her twin boys and their service dog, Barkley, to the McDonalds. A surveillance tape shows one of the boys and Barkley playing in the McDonalds playplace area. It was only as the family was on the verge of leaving that Tiffany Denise Allen, the manager who was off-duty at the time, told Schwenker that the dog was not allowed in the McDonalds.

Schwenker explained that Barkley was a service dog for her two children and offered to show a permit. Under federal law, service dogs are allowed in public places such as restaurants. But after that, as shown by a surveillance tape, Allen followed the family, even to the restroom. When Schenker and her children tried to leave, she lost track of one child and — I can more than relate to this, recalling how I’ve panicked when I’ve lost sight of my 14-year-old son Charlie — she dropped her drink and splashed Allen.  After this, Allen ran “in a rage” after Schwenker to her car and punched her in the face.

Said WSBTV:

Marietta police Detective Gwen Lewis told Davis that she has never seen anything like it.

Schwenker did not want to speak to Davis about the incident, but her husband said they are talking to a lawyer.

Allen is charged with battery assault and disorderly conduct.

The owners of the store said they are “fully cooperating with the police department in their investigation” and have terminated Allen, who has also been issued an arrest warrant.

Allen’s behavior was certainly extreme. Unfortunately, she’s not the only one who has — in contradiction to the Americans With Disabilities Act (ADA) — said that service dogs are not allowed in restaurants, grocery stores and other places.

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Photo by Crjs452 (Own work) [Public domain], via Wikimedia Commons

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481 comments

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5:48PM PDT on Aug 4, 2014

How horrible.

1:41AM PST on Nov 7, 2013

An anger management course?Or a swift punch in HER face...softly softly doesn't work of some people.... our softly softly society has bred aggression..........."don't blame the sweet and tender hooligan,he'll never never do it again.....well,not until the next time"

1:10AM PDT on Oct 29, 2013

Disgusting; absurd.

9:11AM PDT on Oct 25, 2013

Seriously, that's the best they could do for a manager? Not a good representative for the company. Shame on the other entities that do not give the appreciation and respect for the law in their treatment of Service dogs! It's a matter of education, companies educate your people, get with the program...you may be blind yourself one day or have a child/grandchild with special needs, THINK ABOUT IT, IT COULD HAPPEN TO YOU! This world needs more reasonable, caring, compassionate folks that can actually have empathy to imagine what it's like in someone else's shoes. No one is born with those qualities, you are taught them by word and example.

8:11AM PDT on Oct 13, 2013

WOW. HOW STUPID CAN YOU BE TO ASSAULT SOMEONE OVER THIS! AND I DO BELIEVE IN BOYCOTTING. TELL AT LEAST THREE PEOPLE OF THESE ESTABLISHMENTS BEHAVIOR AND PASS THE WORD TO STOP DOING BUSINESS UNTIL THEY WISE UP! I HAVE BIG Y'S AROUND HERE... WILL BE DRIVING RIGHT PAST THEM TOO! POOOOH ON YOU BIG Y !

10:10PM PDT on Oct 12, 2013

wow ....!
I am so sorry for that mom and her precious kids.

12:43PM PDT on Oct 10, 2013

I'm a retired Special Ed teacher (who has a disability aided by a service dog) and the mother of an adult severely affected by PTSD. Restaurants and other businesses are not the only offenders is barring service animals that are not Seeing Eye dogs: the worst offenders are public agencies that are supposed to be supporting full participation for disabled persons! AMTRAK, which is publicly subsidized in addition to charging ever-increasing fares, refuses ALL animals that are not Seeing Eye dogs, even if an assistance animal is enclosed in a carrier, on leash, has a vest or registry tags with a state or local government. AMTRAK's way to claim it is not violating the ADA is to define "service animal" as a "canine trained to assist the blind" and NO OTHER TYPE OF ASSISTANCE OR SPECIES. We need to get militant!

1:13AM PDT on Oct 8, 2013

One mistake cost manager her job. That's a good lesson

4:48PM PDT on Oct 7, 2013

I'm glad she didn't punch the dog.

1:58PM PDT on Oct 6, 2013

This was woman was out of control!!
People need to bee educate about services dogs

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Kristina Chew Kristina Chew teaches and writes about ancient Greek and Latin and is Online Advocacy and Marketing... more
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