When visiting our website, you will be notified of what personally identifiable information of yours is collected:
Questions regarding this privacy statement should be submitted to Care2 Customer Support using the Help Form.
Answers to Privacy Questions
Yes. Care2 asks for your name and other personal information when you sign up for our services.
Personal and Demographic Information:
Care2 asks for personal information, such as your name, email address, date of birth, street address, zip code and sometimes phone number. Your personal information is used to set up your Care2 account and to allow you to use Care2 member services. Care2 may also ask for demographic information, such as your education level, occupation and industry. Care2 does not knowingly collect information from children under 13; if Care2 later learns that a child under 13 is registered, steps will be taken to remove the child's information from the database. We also reserve the right to collect publicly available data about you, either obtained directly by us or through a 3rd party.
For pages you've signed or completed, we treat your name, city, state, country and comments as public information. For example, we may provide compilations of petitions, with your comments, to the President and legislators, other targets, or to the press. Unless you have requested to be included as "anonymous," this information will also be visible on the website. We will not make your street address publicly available, but we may transmit it to members of Congress, to other public officials, or to other targets as part of a petition to validate your signature. We may also make your comments, along with your first name, city, state and country, available to the press and public online.
For some petitions we provide an advocacy service allowing individuals to send individual e-mails to public officials, legislators, and other targets as well as public comments to government agencies, through our website. These messages are sent in your name, with your e-mail address as the return address and your full name and contact information is provided as part of the submission. These messages will only be sent out under your name as you approve them on an individual basis by signing an action. You are solely responsible for the specific message(s) you send using our email tool. Optional comments will be included in the body of the email message delivered to the petition target.
During the signing process, you may opt to receive certain newsletters and memberships, in which case Care2 will send your contact information, including email address, street address, and sometimes phone, to those third-party providers. However, unless you specifically opt to receive such offers or send your contact information to third parties during the signing process, Care2 will keep your email address information confidential. Note that for many campaigns, the default settings assume that you want to receive communications from the petition sponsor. If you do not wish to receive such communications, please uncheck the box next to the signup offer. Please note that when you join a third party we may use your petition activity to personalize the actions you see on the site and that we send to you by email.
Care2 offers a variety of newsletters. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the unsubscribe instructions included in each newsletter, or by going to your My Subscriptions page to change your subscription preferences.
You can log in to our site using sign-in services such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
Links to 3rd Party Sites:
Please contact Care2 using the Help Request Form.
Care2 offers e-mail subscriptions describing action alerts, petition success stories, new site features, and more, including commercial and non-commercial offers. If you do not want to receive any of our optional mailings, simply opt out of them when registering to become a member or during other subscription opportunities, or click the "unsubscribe" link at the bottom of any Care2 email that you receive.
If you sign a petition on ThePetitionSite.com, you will automatically receive emailed news updates about the petition and other important causes.
Regardless of the above, Care2 may send occasional emailed messages, such as critical service announcements or other correspondence, to all registered members. To stop all such announcements, you must delete your account. You may do so by following this link.
Care2 also offers optional mailings from our partner nonprofit organizations and from commercial entities. If you elect to receive any of these newsletters, some personal information, including your name and email address, will be sent to the respective nonprofit or commercial entity delivering the newsletter. In these cases, Care2 would no longer be able to track and control the user information. The user would be able to contact the newsletter publishers in order to control subscription preferences.
Yes, cookies and other tracking technologies are used on Care2 in several ways.
We would only provide user email addresses to nonprofit or advertising partners with the user's direct permission. We respect your privacy and despise spam.
As mentioned above, in some cases you may opt to receive nonprofit partner newsletters or other commercial offers. When you opt to receive such an offer via Care2, we will send your email address and other necessary contact information to the newsletter publisher. Depending on the newsletter, this may result in a fee paid to Care2. Care2 will never offer newsletter subscriptions from, or reveal your address information to, organizations known to be spammers, casinos, or adult-content providers.
Why then do some people receive spam at an email address they have only used on Care2? In many cases, spammers create a "dictionary attack" by combining common names and initials to create a list of email addresses that might or might not work. In many cases, Care2 members send email from a Care2 account's email address to a friend or family member whose computer gets a virus or whose email account is hacked, resulting in private email addresses being revealed to the spammer. In other cases, two people have similar addresses, perhaps differing by only 1-2 characters, and one user makes a typographic mistake that results in the other user's address. The bottom line is that if you receive spam, it did not come from or through Care2. We despise spam, and we do not associate ourselves with spammers.
With regards to e-mail communication with us, we read every message sent to us and do our best to respond quickly. We do save messages that might be needed if the sender contacts us again, but we absolutely do not sell, rent, give, or share e-mail addresses to other companies, unless you have specifically opted to receive such communications.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. Care2's servers are located at a world-class co-location facility in California, USA. The facility has some of the most powerful physical security systems in the business, from advanced smoke detection and fire suppression systems to 24/7 secured access with motion sensors, video camera surveillance, and security breach alarms. Only qualified Care2 engineers are given access to the building.
Access to the database is restricted. All servers are protected by a firewall and secure data lines. Server access is restricted to qualified Care2 employees, on an as-needed basis to maintain the operation of the website.
Although we maintain strict policies and procedures to safeguard our servers and our customers' data, it is not possible to guarantee security due to the inherent risks of transmitting data over the Internet.
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
Please keep in mind that whenever you voluntarily disclose personal information online, that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return. Furthermore, while we strive to protect your personal information, Care2 cannot ensure or warrant the security of any information you transmit to us over the Internet, and you do so at your own risk. You are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.
Electronic Frontier Foundation – a civil liberties organization working to protect your rights on-line.
Electronic Privacy Information Center – established to focus public attention on emerging civil liberties issues relating to the National Information Infrastructure.
Care2 Customer SupportCare2 attempts to respond to all inquiries within 48 hours.
Corporate contact information:Care2.com, Inc. / 203 Redwood Shores Parkway, Suite 230 / Redwood City, CA 94065 / Phone: 650-622-0860