We do our best to give each help request the personal attention it deserves - from a real human being no less. Unfortunately, that means that due to the high volume of help requests it may take up to several days for us to get back to you. For faster service, please review the help topics in the left nav to see if your question is addressed there. If you are still stuck, you can take a look at our Petition Site frequently asked questions, or in the Care2 Feedback and Suggestions group. Our members may have already reported the problem, or may be able to help you out right away.