Panicking About Sexual Health? Text Your Questions Anytime

The condom broke. You forgot your pill. There’s something going on down there that’s stressing you out. The clinic is closed. Who can help, pronto?

Last year, Planned Parenthood launched a national service for online chat and text that has been answering questions just like these. The service is staffed by trained sexual health educators who get back to you in real time. Planned Parenthood reported at the American Public Health Association meeting that there have been over 264,000 chats and texts so far. A few more interesting tidbits:

  • Two-thirds of the people using the service are under age 25.
  • The most common questions are about birth control (29 percent), pregnancy tests (25 percent), abortion (18 percent), STD tests (17%), and emergency contraception(15 percent).
  • Those who used the service said they were less worried after chatting or texting, and the majority felt the conversation was helpful (86 percent).
  • The large majority (93 percent) had a plan for what to do next as a result of the conversation.

How do I use Planned Parenthood’s service?

Text PPINFO, or click the Chat Now button on the Planned Parenthood website to be connected to someone who can answer your questions. The service is available Monday through Thursday from 9am until midnight Eastern Time, with shorter hours Friday through Sunday (detailed hours are posted on the website). You don’t even have to be a Planned Parenthood client to use it—so why not put your mind at ease the next time you have a burning question?


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Originally published on


Janice Thompson
Janice Thompson4 years ago

Good info Kamia T!!! Give that girl Green Stars.

Franck Rio
Past Member 5 years ago


Kamia T.
Kamia T5 years ago

Umm, no sorry. We have this illusion that cell phones are secure, which they are not. I don't think I would want anyone in my family texting or calling over what is basically a glorified ham radio with sensitive issues. Medical identity rip-off is the TOP way of stealing identities today.

Tanya W.
Tanya W5 years ago


Carole R.
Carole R5 years ago


Dale O.

John c, you are correct, the fundamentalists neo-conservatives are out there planning more ways to get rid of Planned Parenthood.

They also want no sex education in the schools and no doubt some are advocates of the Quiverfull Movement.

There are even some fundamentalists running businesses don't even want their employees to have access to birth control measures that is covered by their health insurance.

Dale O.

Planned Parenthood provides many service and certainly it is a useful organization, especially for many young people.

John M states: "With abstinence, none of this would happen.One word says it all..."

Since most people do not plan a career as nuns or priests/monks, that abstinence thing is not going to happen in the real world.

Information is always useful.

Walter Firth
Walter F5 years ago

Interesting.Very interesting

Christine W.
Christine W5 years ago

Thanks for sharing.