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End of the Checkout Line: The Looming Crisis for American Cashiers


Business  (tags: retail industry, Donald Trump, jobs, technology )

Judy
- 616 days ago - theguardian.com
Donald Trump is fixated on a vision of masculine, blue-collar employment. But the retail sector has long had a far greater impact on American employment -- and checkout-line technology is putting it at risk



   

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Comments

Animae C (508)
Wednesday August 16, 2017, 7:56 pm
i hate it!
Supermarkets here employ less staff, they have provided a large 'self-serve' area with many cash registers where you scan, weigh & pay for your goods yourself, all under the watchful eye of ONE employee, apparently theft is huge & growing!
i will NOT have any part of more people losing their jobs & i have told them so!
And besides if they want me to do the work of someone that's lost their job then i want a sizable discount!!!
Well that's not going to happen, i mentioned it & got CRICKETS!!!


 

Dogan Ozkan (2)
Wednesday August 16, 2017, 10:20 pm
noted
 

Darren Woolsey (218)
Wednesday August 16, 2017, 11:42 pm
Technology is fine. . ..so what happens when it goes wrong, and who is around to fix it. . . and don't forget the tolerance and patience levels of ordinary people which has declined because of the instancy and immediacy of fast technology.
 

Barb SiteIssues V (202)
Thursday August 17, 2017, 6:14 am
Noted, Thank you
 

Peggy B (43)
Thursday August 17, 2017, 7:38 am
Let's hope some of the jobs can be saved by increased customer service personnel.
 

Joanna M (139)
Thursday August 17, 2017, 8:14 am
No matter how much people want to blame Trump for everything, this really comes down to individual companies. Unfortunately, most owners are willing to do whatever it takes to make the most profit, even if it means worse customer experiences. So if the technology exists and is available/affordable to them, they will take it.
 

Ed Site Issues V (198)
Thursday August 17, 2017, 11:10 am
Noted, Thanks
 

Kathy B (106)
Thursday August 17, 2017, 12:32 pm
Those automated machines hate me, I refuse to use them.
 

Freya H (345)
Thursday August 17, 2017, 1:16 pm
I have done self check out a couple times, but there is nothing like dealing with a live human being. If you have a problem, the machine can't help you, but another person can.
 

Fiona Ogilvie (562)
Thursday August 17, 2017, 2:18 pm
I intensely dislike the automated check out. I have a prices come up that were considerably higher than advertised prices....and who do I have to complain....one time no one. I had send an email to the corporation to complain. I received many coupons and discounts in response but I could have been cheated and I know others less attentive...and not on fixed incomes....are cheated.

Thank you, Judy, for this posting.
 

Colleen L (3)
Thursday August 17, 2017, 3:26 pm
It's insane how it's so automated now. Might as well shop at home. Thanks Judy
 

Harry K (0)
Thursday August 17, 2017, 7:54 pm
good story
 

Winn Adams (179)
Friday August 18, 2017, 7:59 am
:-(
 

Janet B (0)
Friday August 18, 2017, 7:53 pm
Thanks
 

Danuta W (1251)
Saturday August 19, 2017, 4:09 am
noted
 

Roberto MARINI (88)
Saturday August 19, 2017, 8:22 am
thank you Judy for this post
 

Sheryl G (359)
Saturday August 19, 2017, 10:26 am
I think more people should do as you and I do Animae. They did the same thing here a huge area of self check out and one or two cashiers. I wait in the line and have complained.

I feel badly on those older than myself or with disabilities. Is hard for them to stand in the longer and longer lines. I make it a point to look at the people checking out their own items and say, glad you like to be their unpaid employee. Someone has lost a paid job by you doing it for them for free.

This affects many women's jobs as most cashiers tended to be women. A lot of older workers have had to return to work as social security is not keeping up with the prices and they tend to become cashiers. Now it is one less place that they can find to increase their meager income.
 

Debra G (0)
Saturday August 19, 2017, 5:53 pm
Job churn has always been with us. Not much call now for buggy whip makers, coal stokers for steam engines, or stenographers. Ferrymen tried to destroy new bridges over rivers that would end their livelihoods. The difference is the speed of job turnovers.

My concern is with our education and training - Betsy De Vos will eliminate any critical thinking and creativity necessary to dream up new jobs. The bright side is an upsurge in and appreciation for craftspeople and bespoke services.
 

Janet B (0)
Saturday August 19, 2017, 7:48 pm
Thanks
 

Lynne Buckley (0)
Sunday August 20, 2017, 1:13 pm
Noted
 

Patricia N (9)
Sunday August 20, 2017, 10:09 pm
I do not even like to use an ATM for banking so would be really lost trying to do my grocery shopping checkout. I think the idea is for a cashless society also so we are completely controlled.
 

Darren Woolsey (218)
Wednesday August 23, 2017, 11:49 am
I went into a branch of Halifax yesterday to deposit a cheque for my mother into her account, and was asked whether I wanted to use their automated system, and I replied, "No, I prefer to engage with humans."
 

Margie FOURIE (148)
Friday September 1, 2017, 4:24 am
I can understand these companies using automated systems. Ii is very rare that you find people who are prepared to work hard, not like in the olden days.
 

Margie FOURIE (148)
Friday September 1, 2017, 5:46 am
Thanks again
 

Margie FOURIE (148)
Monday September 4, 2017, 3:53 am
Thanks again
 

Margie FOURIE (148)
Tuesday September 5, 2017, 3:49 am
TA
 
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