ECard Pickup
How To Pick Up Your Care2 E-CardCare2 e-cards are designed for simple ONE STEP pickup. The notification e-mail we send contains a hot link to your card. Simply click on the link to see your card!
- I clicked on the link, and nothing happened...why?
- I don't see a link -- what does it look like?
- How do I pick up my card without a hot link?
- Help?!
1. I clicked on the link, and nothing happened...why?
Every e-mail system is slightly different. When you click on the hot link, your computer understands it needs to display your card using a web browser (e.g. Netscape or Internet Explorer). Some e-mail systems will automatically launch the web browser, while others may need to be configured by hand. If you click on the link but nothing happens, you should refer to your e-mail system's "help" guide.
2. I don't see a link -- what does it look like?
It is possible that your e-mail system does not support hot links. A few old or basic e-mail programs (such as early versions of AOL) will show the link as simple text. (A hot link is usually underlined or highlighted.) We highly recommend you upgrade your e-mail system -- hot links in e-mails are common today, and will provide a much faster and more enjoyable Internet experience!
Example:
Pickup notification with hot link (notice the address is highlighted or underlined):
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***************************** Dorothy Doe has sent you a Care2 e-card! You may pick up your card by clicking on this address: http://www.care2.com/r.html/35884fe668fe7/yourname/aol.com
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Pickup notification with No hot links (notice there are no highlighted or underlined words):
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***************************** Dorothy Doe has sent you a Care2 e-card! You may pick up your card by clicking on this address:
http://www.care2.com/r.html/35884fe668fe7/yourname/aol.com
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3. How do I pick up my card without a hot link?
- Use your mouse to highlight and copy the URL. In the example above, you would highlight:
http://www.care2.com/r.html/35884fe668fe7/yourname/aol.com
- Launch your web browser (e.g. Netscape or Internet Explorer; in AOL go to the main menu and click on "Internet"). Hint: If you're reading this page, you are currently using your web browser.
- Paste the URL into the 'Address' or 'Location' bar of your web browser.
- Relax, smile and enjoy! That was easy after all!
The two most common problems are:
a) Trying to type the address into your web browser. For security reasons it is long and confusing and very difficult to type. A much faster and easier way is to cut and paste it using your mouse.
b) Incomplete hot links. Some e-mail systems wrap long lines which can break the card address hot link in two. The hot link always starts with "http://" and will always end with the last part of your e-mail address (usually ".com", ".edu" or ".net"). If the address has wrapped on to the second line, you should copy and paste both parts into your web browser, making sure there are no extra spaces or strange characters (such as ">" or "<") stuck in between.
Hot link Definition: A hot link is a direct connection from one page or application to another. It is usually underlined or highlighted. For example, the following hot link will take you back to the Care2 Support Center: This is a hot link.
Address Bar Example: You should paste the address into the "address" or "location" bar on your browser. It should look something like this:
Saving e-cards on your computer is easy. Simply follow these steps:
- Return to your card by using your browser's 'back' button.
- Use your browser's "Save as..." command, typically found under your browser's "File" menu.
- Name your card and select a folder for it on your hard disk.
- Make sure you set your save option to "HTML" or "Source".
- Click Save.
To view your card later:
- Make sure you have an active Internet connection.
- Open your card file with your web browser. On most browsers you will find an "Open File" option under the "File" menu. Simply locate the card file you saved on your hard drive and open the file.
Printing: Of course, you can also print your card simply by clicking the 'Print' button on your browser. Depending on your computer and printer, your card may print on one or up to three pages. We simply ask that when possible, please try to use the paperless method. Thank you!
This is a special feature available only to Care2 community members. To be notified when your Care2 e-card has been picked up:
- Log in before sending your e-card.
- On the page where you write your e-card, check the box labeled Notify me when card is: Picked Up.
That's it! A notification e-mail will be sent to your e-mail address within a few minutes of pick-up.